Pact IT Solutions

Case Study

This school was able to get a contractor "up to speed" within 1 day after the senior Finance Officer was unexpectedly struck down by illness.

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Business Procedures

To business managers who want to operate with maximum efficiency

This page is addressed to those managers who understand the importance of business procedures but simply don’t have time to write them.

It is the processes of an organisation that create value. The problem is that work activities are often informal and therefore difficult to manage and improve. This can result in serious risks for a school:

  • It’s too late to write procedures if a key staff member resigns or is struck down by illness
  • It takes longer to bring new staff up to speed if their tasks aren’t documented in detail
  • Processes may be grossly inefficient but it's difficult to pinpoint where the problems are

By writing procedures, you make your work activities more tangible – thus capturing the knowledge built up by individual staff members and laying the foundation for continuous improvement.

How we can help

  • Provide pre-defined generic process templates that have been specifically developed for schools
  • Write (and maintain) administrative & financial procedures that are clear, simple, and useful in practice
  • Review processes to identify chronic daily problems and waste
  • Suggest ways to remove problems and waste
  • Train staff in the use of procedures

What it will mean for you

  • You will have peace of mind because you can answer the question “what happens if he or she resigns or is struck down by illness?”
  • You will save time because new staff members will have access to a library of information on day one thus making it easier for them to settle in and become productive
  • You will retain the school’s intellectual property, i.e. the knowledge built up by staff over many years
  • You will identify inefficiencies and create the platform for continuous improvement